Privacy Policy
This policy explains how Ventora processes personal data for account management and platform operations.
Last updated: 2026-04-17
1. Data we collect
- Account identity data: name, email, role, and company assignment.
- Operational data: invoices, customers, suppliers, products and stock records entered by your team.
- Technical logs: authentication events, browser metadata and API usage traces for security.
2. How data is used
- Provide SaaS features including POS, inventory, billing and reporting.
- Apply role/profile permissions and tenant scoping for secure access control.
- Improve reliability, detect abuse, and support troubleshooting.
3. Data sharing
- Ventora does not sell customer data.
- Data may be processed by infrastructure providers strictly for hosting, backup, and observability.
- Disclosure can occur when legally required by competent authorities.
4. Retention
- Account and business records are retained while subscription is active.
- Backups and logs are retained for limited periods aligned with security and compliance obligations.
- Deletion requests are handled according to contractual and legal constraints.
5. Your rights
- You may request access, correction, export, or deletion of personal data when applicable.
- You may object to specific processing where law provides that right.
- Requests are handled through your company administrator or support channel.
6. Contact
- For privacy matters, contact your Ventora account administrator first.
- For unresolved requests, use official support channels provided in your subscription agreement.